By accessing our website, you agree to these terms and conditions. The website reserves the right to modify, amend, add, or remove any part of these Terms and Conditions of Use at any time. Changes take effect immediately upon being posted on the website without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes. Please check regularly to stay updated. Kindly read carefully before making a purchase:
1. Website Usage Guidelines
- Users must be at least 18 years old or access the website under the supervision of a parent or legal guardian.
- We grant you a license to shop on the website in accordance with the stated Terms and Conditions.
- Any commercial use or representation on behalf of a third party without our written consent is strictly prohibited. Violations will result in termination of your license without prior notice.
- This website provides product information only. We are not the manufacturer; therefore, customer reviews displayed are personal opinions and not ours.
- Users must register with accurate personal information and update it if changes occur. Each user is responsible for their account, password, and activities. Please notify us immediately of any unauthorized access. We are not responsible for any losses resulting from failure to comply.
- During registration, users agree to receive promotional emails. You may unsubscribe at any time via the link at the bottom of each email.
2. Customer Feedback
- All website content and customer reviews are our property. Any false information detected will result in immediate account suspension or other legal measures under Vietnamese law.
3. Order Placement and Confirmation
- Upon placing an order, you will receive an order request and order number. Orders are only confirmed after meeting our fulfillment criteria.
- Please provide accurate delivery and promotion-related information (if applicable) to ensure prompt confirmation.
4. Order Value and Payment Methods
- Available payment methods include cash on delivery, bank transfer, and cash payment at our office.
- For orders valued at 5,000,000 VND or more, a deposit is required. The remaining balance is payable upon delivery.
5. Delivery Area
- We deliver nationwide within Vietnam. International delivery is currently not supported.
6. Pricing
- Prices listed include VAT. Prices may change depending on time and promotions. Shipping fees (if any) will be clearly shown at checkout.
- In case of pricing errors, we will notify customers to reconfirm or cancel the order. If unreachable, the order will be canceled and refunded if prepaid.
7. Product Information
- We strive to provide accurate product details but do not guarantee absolute completeness or error-free content.
- If received products differ from the description, please contact Customer Support promptly for exchange or return.
8. Counterfeit and Substandard Products Policy
- We are committed to providing genuine products and refuse to sell counterfeit or illegal goods.
- If counterfeit products are suspected, please notify Customer Support immediately.
9. Intellectual Property
- All intellectual property rights, content, designs, texts, graphics, software, images, videos, and source codes belong to us and are protected by Vietnamese and international copyright laws.
10. Legal Jurisdiction
- These terms are governed by Vietnamese law. Any disputes will be handled by competent courts in Vietnam.
11. Privacy and Security
- We prioritize data security. Payment information is encrypted. After checkout, users exit secure mode.
- Any attempt to interfere with system data or operations is strictly prohibited and may result in legal prosecution.
- Transaction data is confidential unless disclosure is required by law.
12. Transaction Process
- Method 1: Bank transfer or ATM payment
- Method 2: Cash on delivery
- Method 3: Direct payment at office: 98 Street No.11, Cu Xa RaDa, Ward 13, District 6, Ho Chi Minh City
13. Transaction Modification or Cancellation
- Customers may cancel transactions by notifying Customer Support and returning unused products according to return policy.
14. Incorrect Information Resolution
- Customers must provide accurate information. Transactions may be refused if incorrect details are submitted.
15. Dispute Resolution
- Disputes will be resolved through negotiation, mediation, arbitration, or court in accordance with Vietnamese Consumer Protection Law.
16. Termination
- Accounts violating terms may be permanently suspended. Dissatisfaction with terms means discontinuing use of our services.
17. Other Provisions
- These terms are governed by Vietnamese law and may be amended at any time with immediate effect upon posting.